We are at capacity and temporarily not taking new care management and housing clients. Please phone the community care line if you require information or other supports in the community.

We provide advocacy to ensure that everyone in our community has access to affordable housing. If you are paying more than 30% of your monthly income on rent and your household income is below $35,000, you should make an appointment to see JFS’s Housing Advocate.

Some of the things the Housing Advocate can do:

  • Advise on the rights and responsibilities of tenants and landlords
  • Explain the different types of housing available in Vancouver and housing related expenses (i.e. rent, damage deposit, hydro bill)
  • Steer clients through the labyrinth of applying for social housing
  • Advocate for tenant rights and housing suitability
  • Ensure clients are applying for programs they are eligible for
  • Provide application forms for the BC Housing Registry and non-profit housing organizations
  • Provide a letter of support for clients to submit to a non-profit housing provider
  • Give applications and information on rent subsidy programs like Rental Assistance Program (RAP) and Shelter Assistance For Elderly Renters (SAFER)
  • Help complete applications
  • Assist clients through the dispute resolution process at the Residential Tenancy Branch
  • Provide a list of short-term market accommodation
  • Provide information and access to the emergency shelter program

The Housing Advocate cannot:

  • Find market housing
  • Find housing for people before they arrive in Vancouver

For more information about Housing, please contact:

Community Care Line at or (604) 558-5719